Restore drm windows 7

I have tried everything I can think of, restarting my machine, launching IE as Administrator, different user, safe mode, etc. In IE, I get the following error on the page: Webpage error details.

When I run the extracted CleanDRM file, CMD pops up for less than a second then disappears, and I am still unable use my Zune pass because of the same 'usage rights' error popping up every time. I've tried everything on OP's link as well as in this thread with no avail. Is there a reason that I don't have a DRM folder? All hidden files are displayed I really want to avoid cancelling my Zune pass because of Microsoft's incompetence, but there's no way I'm paying for absolutely nothing which is exactly why I'll be cancelling my pass in a week if I don't get this fixed.

None of the Step By Step fixes were working for me. I had to follow the additional steps between renaming the DRM folder and hitting upgrade components on the web page.

Office Office Exchange Server. Not an IT pro? Windows Client. Sign in. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Umesh P. Hi, How long have you been facing this issue? These songs and their key IDs could be tracked in a database.

If some licenses could not be backed up, the player application could use the key ID to query the database for the name of the songs, then inform the user for which songs the licenses cannot be backed up.

Or, a music library could be created for each user locally, and the key ID could be used to retrieve more information about which licenses could not be backed up. When the Backup Restore feature is implemented, a License Management Service that is hosted by Microsoft manages the restoration of licenses.

First, users back up licenses in the application, for example, by choosing a menu option. All licenses on the computer are backed up to a specified location, such as a floppy disk. Then, users restore licenses by using the application, for example, by choosing a menu option and specifying their backup location.

At this point, the user must be connected to the Internet; a request from the application is sent to the License Management Service. If the computer from which the license was backed up is different from the original computer or the original computer has been reformatted , the License Management Service issues a new license to the new computer. Otherwise, the license that was previously issued to that computer is reissued. Because the License Management Service retrieves information from the user, you must display the Microsoft privacy policy or provide a link to that page at the Microsoft Web site.

When an end user restores a license to a different computer and the license requires individualization, the end user must authorize the DRM components to be updated. You must implement a process in your player application to support this feature. The user is allowed to restore a license a limited number of times.